Client Partner — WeHawaii

WeHawaii is a Hawaii-born tech company building data platforms for the industries that run our state. Right now that means two products:

WeTrack — legislative intelligence for lobbying firms. Bill tracking, hearing alerts, client portals, AI-powered discovery. We customize it for each firm so their WeTrack looks like theirs. This is our recurring revenue engine.

WeCampaign — campaign management for Hawaii political campaigns. Voter data, turf cutting, field canvassing tools, multi-pass canvassing. Used by campaigns from State House to Lieutenant Governor. 2-year subscriptions (campaigns run on even-numbered years).

We're small by design. Three owners, a growing client base, and products that people actually want once they see them. We're past the "will anyone buy this" phase and into the "okay a lot of people want this, let's go get them" phase. That's where you come in.

This isn't a "close deals and hand off" sales job. This isn't a "sit at a desk and answer tickets" support job. This is owning the client relationship from first hello to renewal and across both WeTrack and WeCampaign.

Sales side (roughly 60% — WeTrack + WeCampaign):

• Find lobbying firms, associations, and nonprofits that need WeTrack
• Find political campaigns and candidates that need WeCampaign
• Reach out. Cold emails, warm intros, networking events, whatever works
• Run demos that make people say "yeah, I get it"
• Close WeTrack deals. Four pricing tiers ($249–$3,500/mo). Match the right firm to the right tier.
• Close WeCampaign deals during election cycles. 2-year subscriptions for Hawaii political campaigns.
• Build and manage a pipeline. Know where every prospect is and what happens next.

Client success side (roughly 40% — WeTrack + WeCampaign retention):

• Onboard new WeTrack clients personally. Set up their portal, import their clients, configure their keywords. Make day one feel like day thirty.
• Onboard new WeCampaign clients. Load voter data, configure turf maps, train campaign staff on canvassing tools.
• Train clients until they don't need training. Some people learn fast. Some need hand-holding. You'll know which is which.
• Check in. 30 days, 60 days, 90 days. Are they using it? Are they happy? Are they getting value?
• Be the face of WeHawaii when something breaks or someone has a question. Fast responses. Real answers.
• Upsell naturally. When a Solo WeTrack client outgrows 3 clients, you're the one who notices and has the conversation about Professional tier.

Must haves:

• You've sold something B2B before. Software preferred but not required. Professional services counts. What matters is you know how to have a conversation that ends with someone saying yes.
• You genuinely like people. Not in a fake sales way. In a "I actually want to help this person solve their problem" way. Clients can tell the difference.
• You're comfortable with technology. You won't be writing code, but you need to demo software confidently, troubleshoot basic issues, and explain technical things to non-technical people.
• You write well. Emails, follow-ups, proposals. Hawaii is small and your written word represents us.
• You're self-directed. We don't have a manager to manage you. You manage your pipeline, your calendar, your follow-ups. If you see something that needs doing, you do it.

Nice to haves:

• You know something about Hawaii politics, government, or lobbying. You know what a bill hearing is. You know the difference between a primary and a general. If you don't, you're willing to learn fast.
• You've worked at a small company or startup before. You know that sometimes you do things outside your job description because the thing needs doing.

Definitely not you if:

• You need someone to tell you what to do every day
• You view client questions as interruptions rather than opportunities
• You're just looking for a stepping stone to something else in 6 months
• You're uncomfortable with ambiguity. We're building something. Things change.

• Real ownership. You'll be our first dedicated client partner. Your voice shapes how we do sales, how we treat clients, maybe even how we price things. Not many opportunities offer that.
• Flexible location. Oahu-based for the relationship building, but we're not counting your hours in an office. Work from home, work from a coffee shop, work from the capitol parking lot between meetings.
• Commission on top of hourly pay. Every new client you bring in puts money in your pocket. Both WeTrack (recurring revenue) and WeCampaign (campaign-cycle) deals count. Structure: $20/hr + % of revenue from clients you close.
• No corporate BS. No pointless meetings. No approval chains. No "let's circle back." If it's good for the client and good for the company, do it.